Sometimes, images can load slowly because of network issues or connection issues. Please be sure to try the following steps: Restart the app. Check your network connection. If it is down, please contact your Internet Service Provider. Sometimes, connection can become slow if there are a lot of people connected to the same network. If you have a private network for the business and its employees, we recommend connecting the Chromecast to that network as it is more secure and has less people on the network.